Terms of service
I GENERAL PROVISIONS
1.1. NAUGHTYMARUE.COM ONLINE STORE OPERATING AT WWW.NAUGHTYMARQUE.COM (HEREINAFTER: THE STORE) IS A PLATFORM OPERATED BY:
STYLZAZYL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
1.2. THESE RULES AND REGULATIONS DEFINE THE PRINCIPLES OF USING THE STORE, THE CONDITIONS OF PLACING ORDERS FOR PRODUCTS AVAILABLE IN THE STORE, THE TIME AND PRINCIPLES OF ORDER FULFILLMENT, THE CONDITIONS AND FORMS OF PAYMENT, THE CUSTOMER'S RIGHTS TO CANCEL THE ORDER AND WITHDRAW FROM THE CONTRACT, AS WELL AS THE RULES FOR FILING AND PROCESSING OF COMPLAINTS.
1.3. THE STORE CONDUCTS RETAIL SALES THROUGH THE WEBSITE USING MEANS OF REMOTE COMMUNICATION. IN ORDER TO USE THE STORE IT IS NECESSARY:
HAVING ACCESS TO THE INTERNET;
POSSESSION OF AN E-MAIL ADDRESS;
INSTALLATION OF THE LATEST VERSION OF THE INTERNET BROWSER;
JAVASCRIPT ENABLED;
ACCEPTANCE OF COOKIES.
1.4. THE CUSTOMER IS ENTITLED AND OBLIGED TO USE THE STORE IN ACCORDANCE WITH ITS PURPOSE.
1.5. THE CUSTOMER IS OBLIGED TO REFRAIN FROM ANY ACTIVITY THAT COULD AFFECT THE PROPER FUNCTIONING OF THE STORE, INCLUDING, IN PARTICULAR, FROM ANY INTERFERENCE WITH THE CONTENT OF THE STORE OR ITS TECHNICAL ELEMENTS, INCLUDING THE PROVISION OF CONTENT OF AN UNLAWFUL NATURE. IT IS FORBIDDEN TO USE FOR PURPOSES OTHER THAN ITS PURPOSE, INCLUDING, IN PARTICULAR, SENDING SPAM, CONDUCTING ANY COMMERCIAL, ADVERTISING, PROMOTIONAL ACTIVITIES, ETC. ON THE STORE'S WEBSITE.
1.6. THE STORE, TO THE FULLEST EXTENT PERMITTED BY LAW, IS NOT RESPONSIBLE FOR DISRUPTIONS, INCLUDING INTERRUPTIONS, IN FUNCTIONING CAUSED BY FORCE MAJEURE, UNAUTHORIZED ACTIONS OF THIRD PARTIES OR INCOMPATIBILITY OF THE STORE WITH THE CUSTOMER'S TECHNICAL INFRASTRUCTURE.
1.7. BROWSING THE ASSORTMENT OF THE STORE DOES NOT REQUIRE REGISTRATION. INDEPENDENT PLACING OF ORDERS BY THE CUSTOMER FOR PRODUCTS IN THE ASSORTMENT OF THE STORE REQUIRES REGISTRATION IN ACCORDANCE WITH THE PROVISIONS OF SECTION II OF THESE REGULATIONS.
PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449 LuxembourgR.C.S. Luxembourg B 118 349 VAT: LU22046007
1.9. CREDID CARD PAYMENTS ARE OPERATING BY STRIPE PAYMENT EUROPE LIMITED THE ONE BUILDING 1 GRAND CANAL STREET LOWER DUBLIN 2 CO. DUBLIN IRELAND.
2.0. THE BUYER, AT THE LATEST AT THE TIME OF PLACING AN ORDER, IS OBLIGED TO FAMILIARIZE HIMSELF WITH THE TERMS AND CONDITIONS.
II ORDER CONDITIONS AND LEAD TIME
2.1. PLACING AN ORDER IN THE STORE MEANS THAT THE CUSTOMER CONCLUDES A CONTRACT OF SALE OF THE ORDERED PRODUCTS WITH THE STORE.
2.2. THE STORE ALLOWS THE CUSTOMER TO PLACE AN ORDER AFTER THE THEN REGISTRATION OF AN ACCOUNT, WHICH MUST BE DONE BY COMPLETING THE REGISTRATION FORM, WHEN PLACING AN ORDER THROUGH THE NAUGHTYMARQUE.COM WEBSITE.
2.3. THE CUSTOMER, AFTER REGISTERING WITH THE STORE, PLACES AN ORDER, INDICATING THE PRODUCTS IN WHICH HE OR SHE IS INTERESTED, BY SELECTING THE "TO CART" COMMAND LOCATED ON THE PRODUCT PAGE, AND THEN INDICATING IN THE CART THE METHOD OF RECEIPT AND PAYMENT, AND CONFIRMING THE ORDER.
2.4. IN THE SHOPPING CART, THE CUSTOMER INDICATES:
THE ORDERED PRODUCTS AND THEIR QUANTITY;
THE ADDRESS TO WHICH THE ORDER ITEM IS TO BE DELIVERED AND THE DATA NECESSARY FOR INVOICING;
(OPTIONALLY) THE DISCOUNT CODE.
2.5. IN CASE OF PROVIDING FALSE DATA, THE STORE HAS THE RIGHT TO WITHDRAW FROM THE EXECUTION OF THE ORDER NOTIFYING THE CUSTOMER.
2.6. SHIPMENT OF PURCHASED GOODS IS USUALLY CARRIED OUT WITHIN 7 WORKING DAYS, AND THIS PERIOD IS CALCULATED FROM THE MOMENT OF CONFIRMATION OF PAYMENT ON THE STORE'S ACCOUNT.
2.7. ELECTRONIC ORDERS CAN BE PLACED 24 HOURS A DAY THROUGHOUT THE YEAR. ORDERS PLACED ON SATURDAYS, SUNDAYS AND HOLIDAYS WILL BE PROCESSED FROM THE MORNING OF THE NEXT WORKING DAY.
2.8. IT IS ALLOWED TO TEMPORARILY SUSPEND THE OPERATION OF THE STORE FOR THE PURPOSE OF CARRYING OUT MAINTENANCE, DEVELOPMENT AND MODERNIZATION WORK.
2.9. IN CASE IT IS NOT POSSIBLE TO FULFILL PART OF THE ORDER, THE STORE MAY OFFER THE CUSTOMER:
2.9.1. CANCELLATION OF THE ENTIRE ORDER (IF THE CUSTOMER CHOOSES THIS OPTION, THE STORE WILL BE RELIEVED OF THE OBLIGATION TO FULFILL THE ORDER);
2.9.2. CANCELLATION OF THE ORDER IN PART, IN WHICH FULFILLMENT IS NOT POSSIBLE WITHIN THE PRESCRIBED PERIOD (IF THE CUSTOMER CHOOSES THIS OPTION, THE ORDER WILL BE FULFILLED IN PART, BUT THE STORE WILL BE RELEASED FROM THE OBLIGATION TO FULFILL THE REST OF THE ORDER);
2.9.3. REALIZATION OF SUBSTITUTE PERFORMANCE, WHICH WILL BE CONFIRMED WITH THE CUSTOMER. THE ORDER ON THE BASIS OF THE SUBSTITUTE BENEFIT, ONCE APPROVED BY THE CUSTOMER, WILL BE TREATED AS FINAL;
2.9.4. SPLITTING THE ORDER AND SETTING A NEW COMPLETION DATE FOR THAT PART OF THE ORDER, THE COMPLETION OF WHICH IS NOT POSSIBLE WITHIN THE ORIGINALLY SET DEADLINE (IF THE CUSTOMER CHOOSES THIS OPTION, THE SHIPMENT OF THE PRODUCTS COMPRISING THE ORDER WILL BE MADE IN SEVERAL SEPARATE SHIPMENTS, AND THE CUSTOMER WILL INCUR ADDITIONAL COSTS ASSOCIATED WITH SPLITTING THE ORDER INTO SEVERAL SHIPMENTS).
2.10. IF THE STORE DOES NOT HAVE THE ORDERED PRODUCT OR IS UNABLE TO FULFILL THE CUSTOMER'S ORDER FOR OTHER REASONS, THE STORE WILL INFORM THE CUSTOMER BY SENDING INFORMATION TO THE EMAIL ADDRESS PROVIDED DURING REGISTRATION WITHIN 7 (SEVEN) DAYS, COUNTING FROM THE DATE OF CONCLUSION OF THE CONTRACT.
2.11. IF THE PAYMENT FOR THE SUBJECT OF THE ORDER, WHICH COULD NOT BE FULFILLED IN WHOLE OR IN PART, WAS MADE IN ADVANCE, THE STORE WILL REFUND THE CUSTOMER THE AMOUNT PAID (OR THE DIFFERENCE) WITHIN 14 (FOURTEEN) DAYS FROM THE DATE OF SENDING THE INFORMATION, UNDER THE TERMS AND CONDITIONS DETAILED IN SECTION IV OF THESE REGULATIONS.
2.12. IN THE EVENT THAT THE CUSTOMER PROVIDES ERRONEOUS OR INACCURATE DATA, INCLUDING, IN PARTICULAR, AN ERRONEOUS OR INACCURATE ADDRESS, THE STORE SHALL NOT BE LIABLE FOR NON-DELIVERY OR DELAY IN DELIVERY OF THE OBJECT OF THE ORDER TO THE FULLEST EXTENT PERMITTED BY LAW.
2.13. THE STORE SERVES CUSTOMERS IN THE TERRITORY OF POLAND.
III PRODUCT PRICES AND SHIPPING COSTS
3.1. THE PRICES LISTED NEXT TO THE PRODUCT OFFERED BY THE STORE INCLUDE VAT AND ARE GIVEN IN POLISH ZLOTY.
3.2. THE PRICE SHOWN NEXT TO THE PRODUCT DOES NOT INCLUDE INFORMATION ON SHIPPING COSTS.
3.3. THE STORE RESERVES THE RIGHT TO CHANGE PRICES OF GOODS IN THE STORE, TO INTRODUCE NEW GOODS FOR SALE, TO CARRY OUT AND CANCEL PROMOTIONAL CAMPAIGNS, OR TO MAKE CHANGES TO THEM IN ACCORDANCE WITH THE PROVISIONS OF THE CIVIL CODE AND OTHER LAWS, BUT SUCH CHANGES DO NOT AFFECT THE RIGHTS OF PERSONS WHO HAVE ENTERED INTO CONTRACTS OF SALE OF GOODS OFFERED BY THE STORE BEFORE MAKING THE ABOVE CHANGES. CHANGES OR THE RIGHTS OF PERSONS ENTITLED TO TAKE ADVANTAGE OF A GIVEN PROMOTION, IN ACCORDANCE WITH ITS RULES AND DURING ITS DURATION.
3.4. SHIPPING COSTS ARE ADDED TO THE SUM OF THE ORDERED PRODUCTS AND ARE BORNE BY THE CUSTOMER.
3.5. WHEN RECEIVING THE SHIPMENT DELIVERED BY THE COURIER, THE CUSTOMER SHOULD CHECK IN HIS PRESENCE THE CONDITION OF THE EXTERNAL PACKAGING OF THE SHIPMENT. IN CASE OF DAMAGE TO THE PACKAGING OF THE CONSIGNMENT, THE CUSTOMER SHOULD DRAW UP, TOGETHER WITH THE COURIER, A DAMAGE PROTOCOL, IN TWO IDENTICAL COPIES SIGNED BY THE RECIPIENT AND THE COURIER.
IV ACCEPTABLE FORMS OF PAYMENT
4.1.PAYMENT FOR THE GOODS TO BE DELIVERED CAN BE MADE:
4.1.1. ONLINE USING THE SERVICE: PayPal
V COMPLAINTS AND RETURNS OF GOODS
5.1 PRODUCTS OFFERED IN THE STORE ARE BRAND NEW AND ORIGINAL.
5.2 THE STORE AS A SELLER IS LIABLE TO THE CUSTOMER WHO IS A CONSUMER WITHIN THE MEANING OF ART. 221 OF THE CIVIL CODE FOR NON-CONFORMITY OF GOODS PURCHASED BY THAT CONSUMER, TO THE EXTENT SPECIFIED IN THE ACT ON SPECIAL CONDITIONS OF CONSUMER SALE AND AMENDMENT TO THE CIVIL CODE OF 27 JULY 2002. COMPLAINT CAN BE MADE BY MAIL BY RETURNING THE GOODS WITH A WRITTEN DESCRIPTION OF THE DEFECT AND PROOF OF PURCHASE.
5.3 THE CUSTOMER WILL RECEIVE INFORMATION ON THE CONSIDERATION OF THE COMPLAINT WITHIN 14 DAYS FROM THE DATE OF RECEIPT BY THE STORE OF THE LETTER CONTAINING THE ADVERTISED GOODS. IN CASE OF POSITIVE CONSIDERATION OF THE COMPLAINT SUBMITTED BY MAIL, THE STORE WILL SEND TO THE CUSTOMER A FULL-QUALITY PRODUCT WITHIN 14 DAYS.
5.4 IN THE CASE OF DISREGARDING THE COMPLAINT, THE GOODS WILL BE SENT BACK TOGETHER WITH THE OPINION AS TO THE UNREASONABLENESS OF THE COMPLAINT.
5.5. THE CUSTOMER IN ACCORDANCE WITH THE LAW OF MAY 30, 2014. ON CONSUMER RIGHTS MAY WITHDRAW FROM THE CONTRACT OF SALE ONLINE WITHOUT GIVING ANY REASON WITHIN 14 DAYS FROM THE DATE OF RELEASE OF THE PRODUCT (THE DATE OF RECEIPT OF THE SHIPMENT). TO MEET THIS DEADLINE IT IS SUFFICIENT TO SEND A STATEMENT BEFORE ITS EXPIRATION. THE STATEMENT REFERRED TO HERE SHOULD BE SENT TO THE ADDRESS OF THE STORE (POINT AND GENERAL PROVISIONS) OR A SCAN OF THE SIGNED STATEMENT TO THE EMAIL ADDRESS OF THE STORE. IF THE CUSTOMER EXERCISES THE ABOVE-MENTIONED RIGHT. ENTITLEMENT, THE RETURN OF MUTUAL BENEFITS SHOULD BE MADE IMMEDIATELY, NO LATER THAN WITHIN 14 DAYS. TO RECEIVE A STATEMENT OF EXCHANGE OR RETURN - PLEASE CONTACT US AT office@naughty-marque.com
5.6. THE RIGHT OF RETURN IS AVAILABLE ONLY TO CUSTOMERS WHO ARE NATURAL PERSONS. THE RIGHT OF RETURN DOES NOT APPLY TO LEGAL ENTITIES AND BUSINESS PEOPLE, IF THE PRODUCT WAS PURCHASED FOR THE PURPOSES OF THE COMPANY (LEGAL ENTITY, BUSINESS).
5.7. IN THE CASE DESCRIBED IN PARA. 6. OF THIS PARAGRAPH THE CUSTOMER IS OBLIGED TO RETURN THE PRODUCT IN AN UNDAMAGED CONDITION IN ACCORDANCE WITH THE PROVISIONS OF PARA. 6. OF THIS PARAGRAPH WITHIN THE TIME LIMIT RESULTING FROM THE BINDING LEGAL REGULATIONS. THE STORE, UPON RECEIPT OF THE GOODS, WILL RETURN TO THE CUSTOMER WITHIN 14 DAYS THE PRICE PAID BY THE CUSTOMER FOR THE PRODUCT.
5.8. THE STORE DOES NOT ACCEPT PARCELS SENT TO IT ON DELIVERY AND IS NOT RESPONSIBLE FOR THE COSTS ASSOCIATED WITH SUCH PARCELS.
5.9. CUSTOMIZED PRODUCTS THAT ARE SPECIALLY MANUFACTURED OR CUSTOMIZED TO MEET THE CUSTOMER;S INDIVIDUAL REQUIREMENTS ARE NOT SUBJECT TO RETURN OR EXCHANGE.
VI REFUNDS
6.1. THE STORE WILL REFUND THE AMOUNT DUE WITHIN 14 CALENDAR DAYS USING THE SAME MEANS OF PAYMENT USED BY THE CUSTOMER IN THE ORIGINAL TRANSACTION, IN CASE OF:
6.1.1. CANCELLATION OF THE ORDER OR PART OF THE ORDER (IN WHICH CASE THE CORRESPONDING PART OF THE PRICE IS REFUNDED) PREPAID BEFORE ITS EXECUTION;
6.1.2. RETURN OF THE PRODUCT (WITHDRAWAL FROM THE CONTRACT) FROM THE ORDER, WHICH WAS DELIVERED BY POLISH POST OR COURIER SERVICE;
6.1.3. RECOGNITION OF THE COMPLAINT AND THE INABILITY TO REPAIR THE DAMAGED PRODUCT OR REPLACE IT WITH A NEW ONE;
6.1.4. RECOGNITION OF THE RIGHT TO REQUEST A REDUCTION IN THE PRICE OF THE PRODUCT.
6.2. THE STORE WILL REFUND THE CUSTOMER'S BANK ACCOUNT (INCLUDING THE ONE ASSOCIATED WITH THE CUSTOMER'S CREDIT OR PAYMENT CARD)
VII PRIVACY POLICY AND SECURITY OF PERSONAL DATA
7.1. THE ADMINISTRATOR OF PERSONAL DATA PROVIDED BY CUSTOMERS DURING THE USE OF THE STORE IS STYLZAZYL SPÓŁKA Z O.O.
7.2. PERSONAL DATA OF THE CUSTOMER MAKING PURCHASES IN THE STORE ARE PROCESSED ON THE BASIS OF THE CONTRACT AND FOR THE PURPOSE OF ITS IMPLEMENTATION, IN ACCORDANCE WITH THE PRINCIPLES SET OUT IN THE GENERAL REGULATION OF THE EUROPEAN PARLIAMENT AND THE COUNCIL (EU) ON DATA PROTECTION (RODO).
7.3 DETAILED INFORMATION REGARDING THE PROCESSING OF DATA BY STH GROUP IN CONNECTION WITH THE STORE, INCLUDING THE DATA PROCESSING PERIOD, AS WELL AS THE RECIPIENTS OF THE DATA, IS CONTAINED IN THE PRIVACY POLICY AVAILABLE AT THE STORE.
VIII FINAL PROVISIONS
8.1. THE OWNER INFORMS, AND THE CUSTOMER ACKNOWLEDGES, THAT THE USE OF THE INTERNET MAY INVOLVE RISKS IN THE FORM OF DAMAGE THAT THE CUSTOMER MAY INCUR AS A RESULT OF THREATS OCCURRING ON THE INTERNET, IN PARTICULAR HACKING INTO THE CUSTOMER'S COMPUTER SYSTEM, INTERCEPTION OF PASSWORDS BY THIRD PARTIES, INFECTING THE CUSTOMER'S COMPUTER SYSTEM WITH VIRUSES.
8.2. TO THE FULLEST EXTENT PERMITTED BY LAW, THE STORE IS NOT RESPONSIBLE FOR THE BLOCKING BY EMAIL SERVER ADMINISTRATORS OF THE TRANSMISSION OF MESSAGES TO THE EMAIL ADDRESS INDICATED BY THE CUSTOMER, AND FOR THE DELETION AND BLOCKING OF EMAIL BY SOFTWARE INSTALLED ON THE COMPUTER USED BY THE CUSTOMER.
8.3. DIFFERENCES BETWEEN THE VISUALIZATION OF THE PRODUCT RESULTING FROM INDIVIDUAL SETTINGS OF THE CUSTOMER'S COMPUTER (COLOR, PROPORTIONS, ETC.) AND THE ACTUAL APPEARANCE OF THE PRODUCT CANNOT BE THE BASIS FOR A COMPLAINT. THE CUSTOMER, IN SUCH A CASE, HAS THE RIGHT TO WITHDRAW FROM THE CONTRACT IN ACCORDANCE WITH THE PROVISIONS OF PARAGRAPH V OF THESE RULES.
8.4. THE OWNER INFORMS THAT ALL TRADEMARKS (LOGOS, LOGOTYPES, BRAND NAMES, ETC.), GRAPHIC MATERIALS, PHOTOGRAPHS PLACED ON THE STORE'S WEBSITE ARE SUBJECT TO LEGAL PROTECTION AND ARE USED BY THE STORE FOR INFORMATIONAL PURPOSES ONLY.
8.5. ALL NAMES OF PRODUCTS OFFERED FOR SALE BY THE STORE ARE USED FOR IDENTIFICATION PURPOSES AND MAY BE PROTECTED AND RESERVED UNDER THE PROVISIONS OF THE INDUSTRIAL PROPERTY LAW.
8.6. THE OWNER POINTS OUT THAT THE STORE CONTAINS CONTENT PROTECTED BY INTELLECTUAL PROPERTY RIGHTS, IN PARTICULAR WORKS PROTECTED BY COPYRIGHT (CONTENT POSTED IN THE STORE, LAYOUT, GRAPHICS, PHOTOS, ETC.). CUSTOMERS AND VISITORS TO THE STORE UNDERTAKE TO RESPECT INTELLECTUAL PROPERTY RIGHTS (INCLUDING AUTHOR'S PROPERTY RIGHTS AND INDUSTRIAL PROPERTY RIGHTS SUCH AS RIGHTS ARISING FROM REGISTRATION OF TRADEMARKS) VESTED IN THE OWNER AND THIRD PARTIES. THE CUSTOMER OF THE STORE OR A VISITOR TO THE STORE'S WEBSITE SHALL BE SOLELY RESPONSIBLE FOR FAILURE TO COMPLY WITH THE PROVISIONS OF THIS SECTION.
8.7. CUSTOMERS ARE NOT ALLOWED TO POST CONTENT THAT IS ILLEGAL, IMMORAL AND VIOLATES THE WELFARE OF THIRD PARTIES, AS WELL AS CUSTOMERS ARE PROHIBITED TO PUBLISH LINKS TO PORNOGRAPHIC, OBSCENE OR OFFENSIVE TO THE DIGNITY OF OTHERS.
8.8. ABOUT ANY CHANGE IN THE RULES OF THE STORE UNDERTAKES TO INFORM REGISTERED USERS OF THE STORE BY SENDING THEM AN ELECTRONIC MESSAGE TO THE EMAIL ADDRESSES PROVIDED DURING REGISTRATION, AND THE CUSTOMER AFTER RECEIVING SUCH INFORMATION WILL BE ABLE TO DELETE HIS ACCOUNT AT ANY TIME.
8.9. IN MATTERS NOT COVERED BY THE REGULATIONS THE APPLICABLE PROVISIONS OF POLISH LAW SHALL APPLY, INCLUDING IN PARTICULAR THE CIVIL CODE, THE ACT ON SPECIAL CONDITIONS OF CONSUMER SALES AND AMENDMENTS TO THE CIVIL CODE, AS WELL AS THE ACT ON THE PROTECTION OF CERTAIN CONSUMER RIGHTS AND LIABILITY FOR DAMAGE CAUSED BY DANGEROUS PRODUCTS.
8.10. THESE RULES SHALL APPLY FROM 1ST JANUARY 2025